Your responsibilities
Position Overview:
We are looking for a dedicated and versatile IT & Digitalization Specialist to serve as the main IT contact for the Midea Europe Research Center (MERC), based in Stuttgart. In this key role, you will manage local IT operations across all support levels (1st, 2nd, and 3rd), introduce and maintain EDP systems, support AI applications, and deliver software trainings. Working closely with international IT colleagues, you will play a vital role in driving digitalization initiatives, optimizing infrastructure, and ensuring smooth cross-border IT processes. If you’re service-oriented, tech-savvy, and enjoy working in both local and global contexts, we’d love to hear from you.Your Responsibilities:
- Act as the main IT contact, coordinate local IT operations and serve as liaison to the global IT team
- Provide 1st, 2nd, and 3rd level support for hardware, software, and network-related issues
- Introduce and maintain EDP systems, support AI applications, and deliver software trainings
- Set up, configure, and maintain workstations, mobile devices, and peripherals
- Manage user accounts and access rights (e.g., Active Directory, Microsoft 365)
- Document support cases, solutions, and IT procedures
- Collaborate with international IT colleagues on system upgrades, rollouts, and cross-border projects
- Advise on and implement improvements to local IT infrastructure
- Drive digitalization initiatives and contribute to infrastructure optimization
- Support and maintain software tools used in laboratory environments
- Apply programming and database skills to automate tasks and integrate lab systems
- Help ensure IT security and compliance standards are met